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Position Title :  Applications Engineer
Department : PSG Engineering
Position Type : Full Time
Location :  Elgin, IL
Job Code : 2017-5472
 

Teledyne LeCroy develops leading edge test and measurement products. Engineering teams around the globe use our systems to develop next generation communication, consumer electronics and computer products.

Responsibilities:
  • This is an Application Engineer position with our PSG Global Technical Services team
  • This position will support our customers in using the industry's leading edge test and measurement products for serial protocols related to rendering and transmitting images and video over digital video protocols
  • We need someone who provide frontline technical assistance and advice to multiple customers worldwide
  • The candidate will work with many teams including the marketing teams, sales teams, engineering teams and test teams as required
    • Provide pre- and post-sales technical support for HDMI and DisplayPort product lines
    • Respond to customer queries and requests for help using the support tracking system by web, email and phone
    • Provide Technical Training in support of out products to new and existing customers or at industry events
    • Collaborate with other team members: sales engineering, marketing, application engineering and product development teams to drive closure on customer deliverables
    • Create and develop relationships with key customer decision makers
    • Contribute new product proposals for product roadmaps, validate new product releases, champion customer needs in product development
    • Maintain high work ethic to meet or exceed quarterly business objectives and design in targets
  • Ability and willingness to travel domestically and internationally

Through hands-on learning, studying technical specifications, and mentoring, you will develop expertise in digital video protocols and in our instruments that test and validate these protocols. Ultimately enabling you to become one of the world's elite experts in this field.

Requirements:
  • BSEE/BCCS, Bachelor's degree (B.S.) in Electronics/ electrical engineering/computer science/ relevant discipline, or equivalent combination of education and experience
  • Demonstrated ability to solve complex technical problems
  • Strong communication skills (written, verbal, and presentation)
  • Strong analytical /problem solving skills, proactive problem solver
  • Comfortable interfacing with customers and being part of the Sales process
  • Good understanding of Sales cycle and customer decision making and development cycle
  • Strong planning and organization. Time management and prioritization
  • Strong working knowledge of electrical and electronics principles
  • Basic understanding of computer network configuration and protocols
  • Ability to self-manage multiple projects
  • Work within organizational policies and practices
  • Ability to understand and develop code in languages such as Python, Perl, C, C++, Java
  • Sets goals and objectives
  • Ability to obtain necessary documentation to travel domestically and internationally
  • Working knowledge of digital and analog video technologies
  • Familiarity with a Linux operating environment
  • Experience using test instruments (e.g. oscilloscopes, digital video/audio analyzers)
  • Foreign language skills
  • Customer support experience
  • Software testing experience
  • Web development (ASP, HTML, PHP, JavaScript, XML)
  • Experience in defining and executing system level validation testing
  

Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation, gender identity and pregnancy, national origin, age, disability, or protected Veteran status, or any other characteristic protected by applicable federal, state, or local law. To see our Policy on EEO click here. You may also view the EEO is the Law Poster by clicking here and its supplement.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for this position with Teledyne LeCroy, please email hrweb@teledynelecroy.com or call (845) 425-2000 and ask to speak with Human Resources. Determination on requests for reasonable accommodation will be made on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will receive a response.

Teledyne LeCroy is a participant in E-Verify (English | Spanish) and Pay Transparency. Details on Right To Work may be found in English and Spanish.

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