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Position Title :  Customer Support/Services Coordinator
Department : Sales & Marketing
Position Type : Full Time
Location :  Tel Aviv, Israel
Job Code : 2019-12274
 

Teledyne LeCroy, a division of Teledyne Technologies (NYSE:TDY), is a global technology leader in signal acquisition and analysis. We develop, manufacture, and market a comprehensive line of test equipment and instruments comprised of digital oscilloscopes and protocol analyzers that enable companies to resolve design issues faster and more effectively. Engineers and researchers across a diverse range of industries use our products in a variety of applications to test and evaluate electronic signals and associated protocols to verify that their electronic devices are performing to specific company and industry specifications.

Responsibilities:

The Teledyne LeCroy organization, with its headquarters in Chestnut Ridge, NY, specializes in highly sophisticated development tools for high speed, serial data protocols. Teledyne LeCroy oscilloscopes and protocol analyzers and exercisers are in the critical design and test path for the vast majority of the world’s leading semiconductor, device and system companies. Designers and engineers use our tools to generate and monitor traffic over the latest high-speed serial data interfaces, including USB, PCI Express, Serial ATA, Serial Attached SCSI, Fibre Channel, Ethernet, DDR, Bluetooth, HDMI, SDI, DisplayPort, WiFi and M-Phy.

Requirements:

We currently have an opening for a Customer Support Representation/Services Coordinator in Israel. This position will report to the General Manager of the Teledyne LeCroy Israel office. The purpose of the CSR/Service Coordinator position is to support the Teledyne LeCroy team in Israel. The CSR/Service Coordinator processes customer orders for LeCroy products and services as well as for oscilloscope service requirements, such as repairs and calibrations. The CSR/Service Coordinator shall maintain customer files with sales contracts and other customer related information, prepare product price quotations based on SE input, complete order sheets and check the price and quantity of each item listed, provide shipping dates, prices, product availability and back order status, distribute order sheets to respective departments. The CSR/Service Coordinator will support quarterly audit of sales demo equipment for the entire Israel region and provide a weekly tracking report to the Teledyne LeCroy Israel General Manager. The CSR will be involved in all shipments into and out of Israel dealing with Israel customs, freight forwarders, etc.

  

Teledyne is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law. To see our Policy on EEO click here. You may also view the EEO is the Law Poster by clicking here and its supplement.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for this position with Teledyne LeCroy, please email teledynerecruitment@teledyne.com or call (845) 425-2000 and ask to speak with Human Resources. Determination on requests for reasonable accommodation will be made on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will receive a response.

Teledyne LeCroy is a participant in E-Verify (English | Spanish) and Pay Transparency. Details on Right To Work may be found in English and Spanish.

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